Customer Service Representative
| Posting Date: |
10/3/2009 Active |
Category:
Insurance
Company:
State Farm
Description:
Customer Service Representative - Provide prompt, accurate, friendly, cost-effective service by responding to inquiries from existing policyholders and the general public regarding insurance availability, eligibility, coverage’s, policy changes, transfers, claim submission procedures and status, rates, billing clarification, payment plans and procedures, and make referrals for marketing opportunities as appropriate. Prepare forms, policies and endorsements when required. Provide service to the public and policyholders in a pleasant and courteous manner. As directed by the agent, work with agent’s computer system to update information in customer databases used by the agent. Contact prospects and current policyholders for sales appointments. Meet customer service goals and assist with marketing goals as directed by the agent. Perform other related duties as assigned by the agent.
Qualifications:
1.Experience in customer service and retail sales desirable. 2.Experience with popular computer software desirable. 3.Knowledge of personal lines insurance products desirable. 4. Bilingual (English & Spanish) preferred.
Type:
Full Time
Job
Location:
Dallas, TX |
Job
Number :
CS3820 |
Project
Length:
N/A |
Positions:
1 opening
|
Travel
Required:
none |
Compensation
:
20,000 to 25,000
Bonus and Commission |
|